Dealing with flight issues is never fun. Imagine soaking up the sun on the beaches of Chiang Mai, and just as you’re about to pack your next trip to a Thai beach destination, you receive an email from Thai Airways notifying you of flight cancellations.
Or perhaps you’re a foreigner who has decided to move to Thailand for work, only to receive the disappointing news from Thai Airways that your luggage has been lost. What a bummer, right?
Here’s some more frustrating news: calling Thai Airways with your regular eSIM can be pretty expensive. You probably already know that, but don’t worry—we’re not here just to share your frustration.
We’re here to offer you an affordable solution: using a calling service that can save you tons of cash!
“A calling service? Is it even a thing? Absolutely!
In this post, we’ll show you how to reach Thai Airways using MyTello, an affordable platform that offers even better rates than traditional eSIM options.
Why You Need to Call Thai Airways
Before we tackle the easiest and convenient way to call Thai airways, let’s talk first the many reasons why one should call the company.
Understanding the reasons why you should reach out to this airline, or any company, in general, will not only improve your travel experience but also save you time and stress from going through all the challenges of air travel.
Managing Flight Reservations
Before your flight schedule, it’s important to visit the airline’s website at least once to manage your booking. This will ensure that everything is good—you could check in, there were no flight cancellations, you informed yourself about gate changes, and so on.
However, if you can access the airline’s website, say Thai Airways, you should call customer service directly.
If you’re in another country, a foreigner not using a local eSIM, or a foreigner about to visit the country, it’s important to note that international calls can be really expensive.
The best remedy, you ask? It’s about using a cheap international calling service like Mytello.
Customer Support for Travel Needs
All airline companies have a customer support team to respond to various inquiries from their customers. Most customers’ concerns include:
- Travel Plans: Assistance with flight changes, itineraries, or flight confirmations.
- Special Requests: Help with custom requirements, seating arrangements, and meal preferences.
- Baggage information: Clarification on baggage policies, tracking lost luggage, and other fees.
Whatever concerns you have, you can resolve them by calling customer service at their designated phone and telephone numbers.
Assistance with Special Services
For travelers with special needs (e.g., senior citizens, pregnant women, persons with disability, etc.) Thai Airways provides tailored support such as:
- Accessible travel: Arrangements for mobility assistance and other accommodations.
- Personalized Services: Assistance required for priority boarding or any help you may need at the airport.
- Dietary Requirements: Special meal requests based on preferences, restrictions, or dietary requirements.
Resolving Issues with Existing Bookings
If you ever encounter booking concerns such as baggage issues, flight changes, or anything requiring prompt response from Thai Airways, call them ASAP. When time-sensitive concerns arise, don’t hesitate to contact the airline to expedite the resolution.
How to Call Thai Airways Reservation or Customer Service with MyTello (+ Steps to Download mytello App)
Thai Airways, like other airline companies, is a customer-centric institution. For them, every customer interaction is important, whether it’s booking a flight, managing a last-minute cancellation, or modifying a reservation.
So, if the need to call Thai Airways arises, make sure to call them because they will gladly assist you. And if hefty international calls are the problem, you know what to do: download mytello and set up a free account.
Step-by-Step-Guide to Download mytello App.
There are three ways to download mytello: first, from the company’s website (www.mytello.com), through Google Play Store (for android users), and lastly, from the App Store (for iOS users).
Let’s focus on downloading the app through the website as it’s pretty similar steps as when you have it from Google Play Store and App Store.
- From the website, click the “Download our App” button.
- If you’re an Android user, you will be prompted to the Google App Store. However, if you are an iOS user, you will be promoted to the iOS store.
- Once the app is installed, set up your profile and fill in the necessary information (name, phone number, email address, etc.)
- Once you’ve set up your account, you will then be asked to add credit.
- If you have enough credits, you can call Thai Airways, any company, or anyone you want to call.
For Android and iOS stores, follow the steps from 2 to 5. Once you’ve set up your account, go to the dial pad of the app and input this number to call:
- +66 2 356 1111 (for reservation concerns)
- +66 2545-4216 / +66 2545-4217 (for customer service-related concerns)
Contact Information for Thai Airways
There are many ways to call Thai Airways. However, there are various designated contact information for specific concerns.
Kindly refer to this table should the need to call Thai Airways arise.
| Type of Assitance | Thai Airways Contact Informations |
| Reservation or booking issues |
|
| Customer Service-Related Concerns |
|
When is the best time to call Thai Airways?
The best time to call Thai Airways is IMMEDIATELY or as soon as the need arises. However, if your concern does not require immediate attention, here are a few tips for effectively contacting them.
Reach out via telephone or phone call.
Thai Airways is available 24/7. You can contact them anytime. But if you need immediate assistance, it’s always convenient to reach out via telephone.
Midweek Calls
Tuesdays to Thursdays are often less busy days compared to Mondays and Fridays, which are popular for travel-related inquiries.
Local Time Consideration
If you’re calling from outside Thailand, be mindful of the local time in Thailand (UTC+7) to ensure you’re calling during their business hours.
Why Should You Use mytello for International Calls to Thai Airways?
Affordability is the most obvious reason why you should use mytello to call Thai Airways.
But in case this isn’t one of your concerns or you’re looking for other factors to consider when using a calling service, we have provided some features of the app we think you would consider.
High-Connections
Unlike some calling services that can suffer from dropped calls or poor sound quality, MyTello prioritizes high-quality audio. This ensures that your conversations are clear, allowing for seamless communication.
Whether discussing travel plans with Thai Airways or catching up with loved ones, you can trust that your call will be stable and enjoyable.
Easy to Use
Not tech-savvy? Mytello is made for all types of users we could ever imagine. Whether you’re a busy person or someone in their senior years, rest assured that the app is easy to navigate.
In fact, calling Thai Airways will take you less than one minute as long as you have enough credits!
Tips for Successful Communication with Thai Airways
It’s easy to blame the customer service once our concerns are not resolved immediately. However, there are instances when we, the customers, are the problem.
So, here are a few tips to communicate and resolve your flight issues with Thai
Airways in a heartbeat:
Prepare all necessary flight information.
Before you reach out to Thai Airways, it’s crucial to have all your booking details at hand. This includes your flight number, booking reference, and personal identification information.
By preparing this information in advance, you’ll streamline the conversation and help the customer service representative assist you more effectively.
Call During Off-Peak Hours
Early mornings or late evenings are typically less busy, as many travelers tend to call during the middle of the day or right before weekends.
Additionally, midweek days (Tuesday to Thursday) are often quieter compared to Mondays and Fridays.
By timing your call strategically, you can enhance your chances of connecting with a representative faster, allowing you to resolve your inquiries without the frustration of long hold times.
Be Clear with Your Concerns
Start by stating your name and providing your booking reference, then clearly outline your question or issue. Avoid using jargon or overly complex language, and be specific about what you need assistance with.
If there are multiple issues, list them in order of priority. This approach helps the representative understand your needs better and facilitates a quicker resolution.
Call Thai Airways Now!
Flight issues are very common during bad weather days and peak travel seasons. If you encounter troubles with your booking with Thai Airways, grab your phone and call their customer service.
How can you do this? Use the mytello app for a cheaper, convenient, and quick way to connect with them. It’s the easiest solution to get the assistance you need!
