As well as using our dial-in number, you can also call international directly from your smartphone using our free app. It automatically filters your international contacts, so you can simply call with a tap.
mytello is the smart way to make high-quality and low-cost calls to international landlines and mobiles. Learn more about how it works in our FAQ, and if you have a different question, we’re here to help via e-mail or via live chat.
You tell us the international number you want to call and we’ll give you a mytello dial-in number to reduce the calling cost. Simply call the number and you will be connected to the international number.
How does mytello charge my call?
Your call costs are paid for using your pre-paid mytello credit. Incomplete minutes are rounded up and there may be different tariffs for value added and special numbers.
How can I top-up my mytello credit?
Log in to your mytello account and use the add credit link at the top. Then simply choose your amount and top-up using Paypal, a credit card or Paysafecard. Your credit never expires, unlike with other call providers.
What is the cost for calling the dial-in number?
Our dial-in numbers are landline numbers within your own country. If landline calls are included in your contract, and you have available free minutes, then you won’t be charged anything by your network provider. If landlines aren’t included, or you have no free minutes available, you will be charged by your network provider at the local call rate.
How can I see my current credit?
You can check your current credit balance in your mytello account area or in the mytello app. You can also see all of your contacts and calls, including the duration and the cost.
Does mytello work with every network provider?
You can use mytello on all mobile or landline networks.
Can i use while i'm abroad with my mobile phone (roaming)?
No. That doesn't work, you can only call abroad from your country (the country of your sim card).
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Can we help you?
If you have any questions, please do not hesitate to contact us.