An Affordable Option for Travelers and Expats.
If you’re abroad and need to call Westpac Bank in Australia, you’ve probably noticed how expensive international calls can get. Dealing with time differences and complex dialing codes even adds to the hassle. That’s where mytello comes in. We make calling Westpac easy and affordable so you can focus on what really matters without worrying about hefty phone bills.
In this guide, we cut through the confusion and extra costs, giving you straightforward ways to contact your bank. Whether you’re an Aussie living abroad or just traveling through, staying connected with your bank back home shouldn’t be something you have to worry about.
Why you might need to call Westpac from abroad
Whether you’re managing your accounts or handling a payment issue, you might need to call Westpac from overseas for many reasons.
As an Aussie living or traveling around the globe, you need to connect with your bank to manage your finances back home. You might need to call Westpac to check on the status of a transaction, update your contact details, or get help with internet banking issues. You might also need to inquire about fees for international transfers or clarify the exchange rates used for recent purchases. If you’ve misplaced your debit card or credit card while traveling internationally, contacting Westpac immediately is crucial so you can block the card and prevent unauthorized transactions.
In other situations, you might need assistance setting up direct debits, resolving account restrictions, or seeking advice on investment options available through the bank. Whatever your reason, having a reliable way to call Westpac from any country gives you peace of mind and helps you manage your finances smoothly, no matter where you are.
Westpac bank contact numbers for customers calling overseas
Getting in touch with Westpac from abroad is straightforward. Westpac offers many options for contacting their customer service team to make sure you can resolve your banking needs quickly and efficiently.
| Customer Type | Service Availability | Contact Number (overseas) |
|---|---|---|
| Personal Customers | 8am – 8pm AEST, Monday - Friday | (+61 2) 9155 7700 |
| Business Customers | 8am – 8pm AEST, Monday - Friday | (+61 2) 9155 7700 |
| Corporate Online Customers | 8am – 8pm AEST, Monday - Friday | (+61 2) 9155 7737 |
| Emergency Card Services | 8am – 8pm AEST, Monday - Friday | (+61 2) 9155 7700 |
| 24 hours, 7 days | (+61 2) 9155 7744 | |
| 24 hours, 7 days | Black Card Enquiries: (+61 2) 9155 7711 |
|
| 24 hours, 7 days | Platinum & Platinum Plus Card: (+61 2) 9155 7722 |
|
| National Relay Service (For communication assistance. Provide the number to the Relay Officer.) | (02) 9155 7714 |
How to make cheap calls to Westpac overseas (5 quick and easy steps)
Want to call Westpac while you’re overseas without breaking the bank? With mytello, it’s easy and affordable. Just follow these simple steps:
1. Download the mytello app for free.
Get the mytello app on your smartphone from the App Store or Google Play.
2. Create and activate your mytello account.
Sign up for a new account or log in if you already have one. Follow the activation steps to get started.
3. Recharge your mytello account.
Add a small amount of credit, such as 5 USD. This will give you plenty of minutes to call Westpac without worrying about high international call rates.
4. Find the correct Westpac number.
Refer to the list above to select the right Westpac number for your needs. Use the “International” contact number starting with +61 (e.g., +61 2 9155 7700).
5. Dial the number using the mytello app.
Open the mytello app, enter the selected number starting with +61, and press ‘Call.’ You’ll be connected to Westpac in no time.
Alternative ways to contact Westpac overseas
If calling Westpac is not your preferred option, below are several other ways to get in touch with your bank:
Online Banking Message Service
For non-urgent inquiries, use Westpac’s secure messaging system within the online banking platform. Simply log in and click “Chat with us” on the main dashboard.
Westpac Mobile App
If you have the Westpac Mobile App installed, you can easily contact support through it. Log in, tap “Contact Us” at the top of the screen, and send a direct message to their team.
Social Media Channels
Westpac maintains active profiles on Facebook, Twitter, Instagram, and LinkedIn. You can reach out through these platforms for general inquiries. However, remember:
- Do not share personal or financial information publicly on these platforms. Social media should be used primarily for general inquiries and non-sensitive communication.
- Avoid sending sensitive details via private messages. Only provide minimal information if asked, and only for immediate support purposes.
ALSO READ: Ultimate trick: Save on calls to the Australian Taxation Office
Conclusion
With this guide, we’ve shown you step-by-step how to use mytello to contact Westpac from anywhere and outlined other ways to get in touch with the bank. By using mytello’s cheap international calling service, you can make clear, low-cost calls to Westpac no matter where you are around the globe.
Choose the method that works best for you and enjoy peace of mind. No more dealing with high call charges—just simple and cost-effective ways to connect with your bank and get the support you need.
Ready to make affordable calls to Westpac from abroad? Download the mytello app today and stay connected at a low cost.
Frequently Asked Questions
Can I call Westpac Bank from any country using a mobile phone?
Yes, you can call Westpac from any country using your mobile phone. However, using mytello’s app can significantly reduce call charges compared to direct international calls from your mobile carrier.
What is Westpac’s international phone number for general inquiries?
For general inquiries, you can reach Westpac Bank from overseas at +61 2 9155 7700 during business hours (8 am – 8 pm AEST, Monday to Friday).
How do I report a lost or stolen Westpac card from overseas?
To report a lost or stolen card, call Westpac’s emergency card services at (+61 2) 9155 7744, +61 2 9155 7711 (Black Card), or +61 2 9155 7722 (Platinum and Platinum Plus Card). These lines are available 24/7.
Can I make international calls to Westpac using a landline?
Yes, you can call Westpac from a landline using the international numbers provided. However, keep in mind that landline providers often have high rates for international calls. Consider using mytello to save on costs and simplify the dialing process.
Is there a way to avoid international charges when calling Westpac from a foreign SIM card?
Yes, you can avoid high international charges by using mytello, which offers lower rates than most carriers. Additionally, consider using the Westpac Mobile App or their online message service for inquiries that don’t require a phone call.
Can I use mytello to call other Australian banks from anywhere in the world?
Yes, mytello can be used to call any Australian bank or business from any international location. Simply enter the correct country code and bank number to connect without the high charges.
Will I incur additional fees if I call Westpac’s emergency numbers while overseas?
If you use mytello, you’ll only pay mytello’s international rate. If you call directly using your mobile or landline provider, you may incur additional fees depending on your service plan. Emergency numbers are available 24/7, but it’s always best to check with your provider for any additional charges.
Can I use mytello to make international calls from anywhere in the world?
Yes, mytello operates globally and allows you to make international calls from anywhere in the world. Simply sign up—it only takes a few seconds, and you can make your trial call right away. Once registered, you can call for free with a short test call to experience the service. To make longer calls, just add credit, which never expires and is backed by a money-back guarantee. With mytello, you can connect to Westpac and other international numbers anytime, no matter where you are.
