Money-back guarantee

Most mytello calls go smoothly, but if there’s a problem with our service, the mytello money-back guarantee ensures that customers receive a certain service quality or get their money back.

Money-back guarantee

mytello credit never expires. You can easily get your credit back. Simply write to us at support@mytello.com and tell us why you no longer want to or can no longer use your credit. (Only credit that has been topped up within the last 12 months can be returned).

Can we help you?

If you have any questions, please do not hesitate to contact us.

support@mytello.com

Send us an e-mail and we’ll respond quickly.

Fast customer support 24/7

Click here and send us a message via the website.