Money-back guarantee

Most mytello calls go smoothly, but if there’s a problem with our service, the mytello money-back guarantee ensures that customers receive a certain service quality or get their money back.

You can get your remaining credit back at anytime. Just write an e-mail to and send us the e-mail address and phone number you registered for our service with and the reason you want your money back.

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If you have any questions, please do not hesitate to contact us.

Send us an e-mail and we’ll respond quickly.


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