Money-back guarantee

Most mytello calls go smoothly, but if there’s a problem with our service, the mytello money-back guarantee ensures that customers receive a certain service quality or get their money back.

Money-back guarantee

You can get your remaining credit back at anytime. Just write an e-mail to support@mytello.com and send us the e-mail address and phone number you registered for our service with and the reason you want your money back.